How to Cancel Crunchyroll Membership (2025)

Last updated on 2024-11-12, by Lumi

If you're a fan of anime, then Crunchyroll is a platform you can't afford to miss. It has the most comprehensive and up-to-date anime resources. As soon as a new anime is released in Japan, we can quickly find high-quality video links on Crunchyroll. But like all major streaming platforms, Crunchyroll requires a subscription fee to use. Currently, the platform offers three subscription plans, the cheapest of which costs $7.99 per month. If you have a limited budget for this or find a better resource, you can cancel your subscription at any time after payment. Those who subscribe to the Crunchyroll web version can easily cancel their account. If you pay on a mobile device, you may need to go to a specific page to cancel your subscription. This article is designed to help you solve this problem. We will detail the cancellation methods you can take and the steps you can take on different platforms. Before cancelling your Crunchyroll subscription, you may want to save your favorite anime episodes. Here, we will also provide you with a professional downloader who can help you.

We aim to solve all your difficulties. We hope that after reading this article, you will be able to find the most suitable solution for yourself and follow our step-by-step instructions to complete the operation successfully.

Part 1: Why Don't I Find an Option to Cancel Premium Crunchyroll?

When we want to cancel Crunchyroll membership, the first reaction is to look for the corresponding button and option. However, some users may find that things do not go as expected, and they do not find the unsubscribe option in their client's user interface. There are many reasons for this problem. In this section, we will provide some ideas, and you can check whether you meet the following situations.

1. Transaction in Progress

The first common situation is that your account still has transactions in progress. For example, your subscription has not been paid for, or the status of your subscription has not been confirmed by Crunchyroll. At this time, your unsubscribe option may be temporarily unavailable. You can wait for the processing to complete. If there is still no progress, you can contact Crunchyroll's chatbot and communicate with customer service.

2. Payment Method

The type of payment method you choose will also affect the option to cancel your Crunchyroll subscription. The most common unsubscribe option is often available for those who pay by credit card. If you choose another payment method, the unsubscribe option may be in a different location. If you pay through platforms such as iTunes, Roku, Amazon, etc., you must use their app to unsubscribe. You can also contact their support team for a solution.

3. Subscription Email

Some users may have accidentally selected the wrong associated email address when logging in to their Crunchyroll account. This will cause their subscription details to be hidden, and they will not be able to change their subscription status. Therefore, you can first check whether the email address you selected when logging in is correct.

Part 2: How to Cancel Crunchyroll Membership

Now, we will get to the heart of the matter, which is how to cancel Crunchyroll's subscription. Before we begin, there are a few points we would like to bring to your attention. First, if you are still in the free trial period, you need to cancel before the automatic renewal date. Otherwise, Crunchyroll will You cannot claim a refund for the days you have already been charged for.

1. Cancel the Subscription Directly on Crunchyroll Website (Credit Card or PayPal)

If you select a credit card or PayPal as the payment method when subscribing, you can unsubscribe directly from Crunchyroll's official website. Please read the step-by-step instructions in this section and follow our instructions to try clicking.

Step 1: Go to www.crunchyroll.com with your browser. Then you may need to log in with your Crunchyroll account.

Step 2: Go to the Membership Info. To do this, you can click your profile icon and choose My Account in the drop-down list.

Step 3: After going to the new page, choose Membership Plan.

Step 4: Go to the Action tab, and choose Cancel Membership. Scroll down the next page, and click Cancel Membership again.

Step 5: After completing the above steps, you will receive a confirmation message. It will prove that your subscription has been cancelled. After cancellation, you can still enjoy the full membership services within the current billing cycle.

2. Cancel the Subscription on Google Play

If you have paid for a subscription via Google Play on your mobile phone or computer, you will need to go to this app and complete the unsubscription process there. Here, we will take an Android phone as an example and show you how to cancel Crunchyroll within Google Play.

Step 1: Launch your device and go to the Google Play app.

Step 2: Find your profile in the top right of the corner. Click the icon of it.

Step 3: Choose the Payments and Subscriptions under the library tab. Then, choose Subscriptions.

Step 4: Choose Active > Crunchyroll, and click on the Cancel subscription button.

Step 5: Select a cancelling reason and tap on Continue.

Step 6: Finally, choose Cancel subscription.

3. Cancel the Subscription on Apple/iTunes

If you are an Apple device user and subscribed to Crunchyroll through Apple Pay, you need to cancel it in the settings on your device. Here, we will take iPhone as an example, and offer a short guide to help you.

Step 1: Unlock your iPhone and choose the Settings app.

Step 2: Choose your Apple ID on the top line of the screen. Ensure you are signing in with the right Apple account.

Step 3: When you go to the new page, choose Payment & Shipping > Subscriptions.

Step 4: You will now see all the accounts associated with your Apple ID. Find Crunchyroll under the Active tab and tap on it.

Step 5: Choose Cancel Subscription, and tap on Confirm again. Then your Crunchyroll membership will be canceled.

4. Cancel the Subscription on Roku

You can choose to cancel your subscription on Roku's official website. Here, we will teach you how to do it in detail.

Step 1: Go to my.roku.com and sign in with your account.

Step 2: Choose My subscriptions. And you will find all your subscriptions under the Active subscriptions tab.

Step 3: Select Crunchyroll and choose Manage subscription.

Step 4: Then click Turn off auto-renew. You have now successfully canceled your subscription. No further payments will be charged to your account in the future.

5. Cancel the Subscription on Amazon Prime Video Channels

Finally, let's take a look at the method for unsubscribing from the Amazon Prime Video Channels. The steps for this method are also very concise. Read if you are trying to cancel Crunchyroll membership on Amazon.

Step 1: Go to www.amazon.com/myac to Manage Your Prime Video Channels.

Step 2: Sign in with your Amazon account.

Step 3: Go to Your subscriptions and find the add-on Crunchyroll subscription.

Step 4: Choose Unsubscribe, then confirm your choice.

Part 3: How to Download Episodes from Crunchyroll

Before unsubscribing, you can download your favorite episodes to your device locally. That way, even after losing your membership privileges and being unable to watch them on the official website, you can still enjoy the excellent works locally or play them using a professional player. To do this, you need a professional video downloader to help you. We recommend CleverGet Crunchyroll Downloader, which can help you download any anime or music video on the Crunchyroll platform, and the output quality can reach 1080p. You can even choose between the MP4 and MKV formats. After you select an episode from a series, CleverGet Crunchyroll Downloader can also detect the content of the entire season and allow you to download all the episodes in batches. The videos downloaded by CleverGet Crunchyroll Downloader will not contain any ads, ensuring a pure viewing experience. If you want to watch Crunchyroll on Samsung smart TV, CleverGet Crunchyroll Downloader is your best assistant.

Here is what you need to do to download Crunchyroll episodes with CleverGet Crunchyroll Downloader.

Step 1: Download and install CleverGet Crunchyroll Downloader on our computer.

• CleverGet Crunchyroll Downloader

  - Detects anime episodes at all seasons and allow their seamless download.
  - Capturex every single desired audio track or subtitle available on Crunchyroll.
  - Allows users to download Crunchyroll videos onto computers in high-quality MP4 and MKV formats.
  - Downloads Crunchyroll videos up to 1080P.
  - Gives complete metadata of every downloaded video: title, format, and size.

  DownloadDownload

Step 2: Launch this software and open Crunchyroll within it.

Step 3: Find the anime you want to download and play it. CleverGet Crunchyroll Downloader will parse the video and offer you a download button. Click on it.

Step 4: Choose an output format and quality, then choose Download.

Part 4: FAQs

Q1. Why is there a "You may not cancel your membership at this time" error?

This could mean that your transaction has not been completed or the deduction has not been successful. You just need to wait a few minutes or try again. If the problem persists, please contact the Crunchyroll Support team.

Q2. How to cancel my subscription renewal? Will I get a refund?

Log in with your account and email. Click your profile to enter the Settings page. Choose General > Membership Info > Cancel Subscription. As for the refund, no. Crunchyroll does not currently support partial refunds. Your cancellation will only take effect in the next billing cycle.

Q3. Why was I still being charged after cancelling the subscription?

You may have accidentally created multiple accounts or used the wrong email address when unsubscribing. You can try again using the correct address. If that doesn't solve the problem, contact Crunchyroll officials for support.

Q4: How to cancel Crunchyroll free trial?

Go to Crunchyroll website, and choose Membership Info > Cancel Subscription. After doing so, Crunchyroll will no longer be charged. However, you can still watch anime normally during the seven-day free trial period.

Final Words

In this article, you can find the way to unsubscribe from Crunchyroll on various platforms, including the official website, Google Play, Apple, Roku, and Amazon Prime Video. We provide detailed steps for each method, and you can successfully complete the operation by following our instructions. At the same time, to help you get more excellent anime resources before your rights expire, we also introduce you to the best video downloader, CleverGet Crunchyroll Downloader.